Delivery Info

All orders are processed within 1-2 business days from the date of purchase. You will receive an email notification once your order has shipped.

Our international shipping rates and estimated delivery times are as follows:

USA

DHL eCommerce International (6-9 business days) - $9.95 USD [FREE over $70]

UK / Singapore / Germany / Ireland / New Zealand / Switzerland

DHL eCommerce International (5-9 business days) - $9.95 USD [FREE over $70]
DHL Express International (3-5 business days) - $19.95 USD [FREE over $120]

Rest of World

DHL eCommerce International (10-14 business days) - $9.95 USD [FREE over $70]
DHL Express International (3-5 business days) - $19.95 USD [FREE over $120]

Local Taxes and Duties

Customers are responsible to pay any applicable inbound duties, taxes and any other fees which your local authority deems appropriate. Price of the goods on our site are not included these fees. These fees are paid to your local carriers or government and are not collected by Dimple Color, and thus cannot be refunded. We ship international packages on a DDU (Delivery Duty Unpaid) basis, meaning that all applicable fees(customs tax, import duties, VAT etc.) must be paid by the recipient in order to receive the parcel. Since we are unable to advise the amount of these fees might be, we recommend you to contact your country’s customs office.
Any refunds offered to unclaimed shipments will be net the cost of the return fee by the carrier.